My course videos aren't playing or are frozen.

If you’re having trouble with video playback inside your course (hosted on Kajabi), try these quick fixes:

• Clear your browser cache
• Try a different browser (like Chrome, Firefox, or Safari)
• Switch devices to see if it’s an issue with your current setup
• Check your internet speed—slow or unstable connections can cause videos to freeze or buffer

Still having trouble? No worries! Just email us at hello@thevirtualsavvy.com with a quick description of the issue and which video(s) aren’t working. We’ll take a look and help you get back on track! 💛